Shipping Policy

Delivery Information

At Simply Wallpaper, we aim to make ordering your new wallpaper as simple and stress-free as possible.

All wallpaper orders are carefully packaged and dispatched with trusted UK delivery partners.

Delivery Times

Standard Delivery (UK):
Orders are typically dispatched within 1-3 working days.

Once dispatched, delivery usually takes:

• 2-5 working days for standard delivery
• Next working day delivery may be available at checkout (where offered)

Please note that delivery times are estimates and may vary during busy periods, bank holidays, or circumstances outside of our control.

Delivery Charges

Delivery charges are calculated at checkout and are based on your order size and delivery location.

Free delivery may be available on qualifying orders.

Tracking Your Order

Once your order has been dispatched, you will receive confirmation and tracking information (where available) so you can follow your wallpaper's journey.

Damaged or Missing Orders

If your order arrives damaged, please contact us as soon as possible with photographs of the packaging and products so we can help resolve the issue.

If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate with our delivery partner.

Incorrect Address Information

Please ensure your delivery address is correct when placing your order. We cannot be responsible for delays or failed deliveries caused by incorrect address details supplied by the customer.

International Delivery

At this time, we only offer delivery within the UK.

Contact Us

If you have any questions regarding delivery, please contact our customer support team.